Here are the answers to a few of our most common questions:
What is the current status of my order?
Click Here to see the current status of your order.
Why didn't I receive a confirmation email?
We have found that some email providers, including AOL, occasionally block emails from yarnmarket.com. If you have anti-spam filters turned on, your confirmation email could have either been blocked or routed to a special "Junk Mail" folder. You can Click Here to check the current status of your order.
Do you offer a printed catalog?
No, we do not. However, all of our products are listed here on the web site with photographs.
Do you have a physical store I can visit?
Yes, Yarnmarket, LLC is open weekdays from 9AM to 5PM and other extended hours. Our facility is in Pickerington, OH, at 12936 Stonecreek Drive, Unit D. Our local phone number is 614-861-7223. Customers can stop by to pick up internet or phone orders with prior arrangement, and we encourage customers to stop by for their yarn and knitting supply needs during business hours.
Do you ship outside of the United States?
Yes, we can ship anywhere serviced by the US Postal Service, and that is acceptable to our credit card processing company. To find out how much shipping will cost, add the items you are interested in to your shopping basket then choose your country on the Shipping and Tax Calculator.
